Description of the Service
The issue reporting feedback system (hereinafter ’’Feedback system’’) and the related API interface (hereinafter ’’API interface’’) will be provided by the City of Helsinki. The feedback system enables external applications (hereinafter ‘’External applications’’) to give feedback to the City of Helsinki as well as to seek feedback (hereinafter ‘’Feedback”) filed in the Feedback system.
The API interface to be provided is exploitable on the conditions hereinafter defined.
The application process of access and API key
The use of the interface is being monitored and if an application burdens too much, the City is entitled to restrict the use or withdraw the rights of use from an API key holder.
The City monitors the use of the interface and can publish application-specific statistical data on the use of the interface.
When Feedback is relayed in the Feedback system through external applications, all rights (including the right to further assignment and adaptation) to the contents of the Feedback are ceded to the City of Helsinki. The City of Helsinki grants an extensive right to use the contents of the Feedback system (the Feedback proper and the related answers) in accordance with the Feedback interface license here below.
The goal is that Feedback the City relayed through external applications be only on themes that the City has specified in the definition of feedback types.
Feedback addressed to the City and relayed through an external application must not be edited in a manner altering its meaning.
The unintentional or intentional publication of the API key or its dissemination to third parties is regarded as a breach of contract.
Limitation of liability
The API interface is at the disposal of the API key holders in the condition it is, and the City of Helsinki will not provide any guarantee of performance.
Under no circumstances is the City of Helsinki responsible for any damage or inconvenience caused by the interface or resulting from the use thereof.
The following terms to the feedback giver shall be indicated in an external application:
‘’The feedback you give may be published on the City of Helsinki Internet pages and/or in some other media. Do not divulge any information under the privacy protection, such as a person’s name, social security number etc. Your feedback may be left unpublished or it may be edited prior to publishing.
Should your feedback contain a photo or a video, it must be taken by yourself. If identifiable persons appear on your photo/video, you need to have their permission to publish the material. By attaching a photo/video to you feedback you affirm that you have the above mentioned permission to publish the material.
By attaching a photo, video or other copyright protected material to your feedback, you assign your copyright and other rights to the content (incl. the right of further assignment and adaptation) to the City of Helsinki.’’
The License Covering the Feedback System Interface
- By this license, the City of Helsinki gives the Licensee (a person using licensed material in accordance with this license) the permanent right to copy, disseminate, edit, combine and otherwise use the licensed material worldwide, free-of-charge and non-exclusively, on the conditions indicated in Items 2 - 4. The licensed material can be used for both commercial and non-commercial purposes.
- The original copyright information shall be indicated as follows: © City of Helsinki, [date of material], e.g. © City of Helsinki, 5.2.2013.
- Should the Licensor so require the copyright information must be deleted.
- The copyright information related to licensed material shall not be declared in a manner indicating that the City of Helsinki sponsor the user of the licensed material or the usage thereof in any way.